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This document describes the privacy policy for the website (hereinafter - the Website) of the Charitable Foundation "HOPE.UA" (hereinafter - the Foundation). This document explains what types of information may be collected and stored on the Website and how that information may be used and shared.


Collection and use of personal data

Personal data - information or a set of information about an individual that is identified or can be specifically identified.


The user may be prompted to enter personal data for registration on the Website.


After completing the Get Help and Provide Help forms, the user is considered to have consented to the Foundation's processing of his or her personal and contact data. The Foundation may store information about the connection, traffic, date and time of the visitor's visit on the Website.


Personal data of visitors is used to ensure the exchange of information, advertising and communication in accordance with the Laws of Ukraine "On Protection of Personal Data", "On Information", "On Advertising", "On Electronic Communications", "On Entrepreneurship", "On Protection of Information in ICT Systems", BC TZI 2.5-010-2003 Requirements for protection of information WEB - page from unauthorized access, order of Department of Special Telecommunication Systems and Information Protection (DSTSZI) of the Security Service of Ukraine. from 02.04.2003 № 33 (Change № 1 order from 28.12.2012 № 806) and other regulations

Personal data of visitors can be stored for 3 years.


The site records the domain name or IP address of the visitor's computer, access date, files (file name and URL), HTTP response code and the website from which the visitor came to the Website, the number of bytes transmitted during session.


The Website uses cookies, which provide support for security features and their launch. Cookies also allow you to track violations of privacy policies and conditions of use of the Website by visitors / their devices.


Google Analytics collects statistics about visits to the Website, such as pages visited, number of page views, information downloaded, Internet service provider domains and countries of origin of visitors, as well as addresses of websites visited before and after the Website, etc. None of these activities are linked to the visitor personally and are measured only in the aggregate.


Terms and Conditions for Providing Information (Disclaimer)

The Website may contain links to other sites. Such links are provided for informational purposes only and help us to provide you with the most complete information or to illustrate the material posted. The fact that we provide a link to an external resource does not mean that we fully endorse the positions or ideas expressed there, nor do we guarantee the accuracy of the information posted there. We are not responsible for the privacy policies or content of these sites. If you have questions or concerns about this policy, you may contact us at


Automatic collection and use of information


The following information is automatically collected and stored:

  • The domain name, IP address with which you access the Website;

  • Type of browser and operating system;

  • The date and time you visited the Website;

  • pages viewed;

  • If you linked to the Website from another site, the address of that site.


Information about traffic through the network, email, and the visitor's Internet activity on the Website is protected by law. This means that Foundation members cannot interfere with the secrecy of telecommunications.


We have the authority to provide any personal information about visitors to the Website at the request of law enforcement agencies, by court order/decision or other lawful procedures, or at other lawful request in accordance with the law of Ukraine.


We are not responsible for any lost profits, lost revenues, lost data, or any other losses to Website visitors, if any, incurred while using the Website. A visitor uses the Website at his/her own risk. To the maximum extent permitted by law, neither the Foundation nor any other party involved in creating, producing or maintaining the Website shall be responsible for any direct, indirect or consequential damages that are ever incurred or caused by a visitor accessing, using or relying upon the Website, even if the visitor has been advised of the possibility of such damages or losses.


We do not guarantee or represent that the use of material provided on the Website will not interfere with the interests of third parties.


All rights to the content of the Website belong to the Foundation or are used with the consent of the Participants. This website and its separate elements are protected by the Law of Ukraine "On Copyright and Related Rights", other acts of the current legislation of Ukraine and international treaties.


Visitors to the Website must not distribute, modify, transmit, use or re-use any information from the Website for public or commercial purposes without the Foundation's written permission. Visitors must comply with all copyright and other proprietary notices on uploaded and/or copied materials. The copied information must contain an active hyperlink to the Site.


Information from the site may be copied for non-commercial purposes for posting on the visitor's pages, blogs, and social networks.


The visitor is not provided with any intellectual property rights on the Website, its content, or the use of any branding elements or logos on the Website while using the Website.


If you visit this Website, you automatically agree to this PRIVACY POLICY and its conditions. If you do not agree to this PRIVACY POLICY and its conditions, you must leave this Website.


Use of personal data


The Foundation is taking all necessary measures to keep your personal data private and protected. Your personal information is used only for the purposes for which you provide it. This information is also used to administer, support and provide feedback, as well as to prevent breaches of confidentiality, legal regulations or contractual terms. The Foundation will never share your personal details with any outside companies. You have the right to have your personal information deleted, corrected or clarified at your request.



Security policy for transferring payment card details


When making a payment with a bank card, its processing (including entering the card number) takes place on a secure page of the processing system that has passed international certification. This means that your confidential data (card details, registration data, etc.) are not received by us, their processing is completely protected and no one, including our Foundation, can obtain personal and bank data of the bank card holder.




By using the Website, the visitor has accepted the terms of the PRIVACY POLICY and acknowledges and agrees that this PRIVACY POLICY may change from time to time. Changes made to the PRIVACY POLICY are posted on this page of the Site.


In some cases, we reserve the right to publish separate privacy notices for certain programs.

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